Information, Advice and Guidance

The course consists of the following units:

1. Information, advice or guidance (IAG) in practice
2. Developing interaction skills for IAG
3. Signposting and referral in IAG
4. Managing Information
5. Operating within networks to support IAG

Entry requirements: Level 2 in English or equivalent

Format of Course Materials: Paper-based

Assignments: A portfolio of evidence

Exams: None

Prison support requirements: Support completion and submission of assignments

Tutor support: Yes

What’s next: Understanding Coaching and Mentoring Level 3 (NEC

Find out more: From NCC directly here