Policies

At Prisoners’ Education Trust, we try to ensure that the support we offer is always of a high standard. On this page you can find policies relating to our supporters, learners and members of the public.

Fundraising

• An issue that affects supporter data – read information about an issue that occurred in August 2026 and affects supporter data. Learn what data was involved and who to contact if you have a question.
• Policy for fundraising communications with vulnerable supporters – read how we responsibly support and protect donors in vulnerable circumstances
• Acceptance and refusal of donations policy – this document makes clear the Trustees’ legal obligations with regard to the acceptance and refusal of donations
• Supporter privacy notice – find out how we collect, use and protect supporter data, stay in touch with you and respect your choices
• Supporters’ fundraising feedback and complaints policy – we are committed to being open, honest and transparent with all our donors, supporters, stakeholders and the general public

Complaints

• Complaints policy – if you use services delivered by PET and wish to make a complaint this policy and process explains your next steps

Organisational

• Equality Diversity and Inclusion policy – Equality, Diversity and Inclusion are at the heart of our work. As an organisation, our aim is to put the learner at the centre of what we do
• Use of Artificial Intelligence (AI) – explore how we use artificial intelligence (AI) responsibly

Website

• Privacy policy – find out how we collect, use and protect personal data, plus our cookies policy
• Accessibility – learn how we make our website accessible
• Terms and conditions – review the terms and conditions of our website – setting out how we manage content, links and liability when you use our site

Haven’t found what you’re looking for? You can get in touch with us here.