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PET offers 120 distance learning courses in every prison in England, Wales, the Channel Islands and the Isle of Man.

We offer courses in a range of sectors – from health and social care to transport and logistics – as well as GCSEs, A-levels and Open University Access modules. Here you’ll find information about every course we offer.

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Business, Management and I.T. | CUPE International | APMG | Level 3 | Duration: 40 hours

ABC Scrum Master

Scrum is another popular framework to manage product development. This is a useful qualification if you are looking for a job in management or IT, but you will learn all aspects of this flexible strategy that challenges assumptions of the traditional approach to product development, and enables teams to better communicate and support each other.

The course covers the following subjects:

  • The Manifesto and the Principles
  • Empirical Product Development
  • Scrum Events
  • Scrum Roles
  • Scrum Teams
  • Scrum Artefacts
  • Scrum exercises
  • Scrum Tailoring Agile Business Consortium Scrum Master

Entry Requirements: Level 2 English

Format of Course Materials: Paper-based

Assignments: None

Exams: One exam

Prison Support Requirements: Organize and invigilate exam

Tutor Support: Yes

Find Out More: From CUPE here

Business, Management and I.T. | CUPE International | APMG | Level 3 | Duration: 70 hours

Agile Project Management

Agile PM is a project management method which takes a different approach to the more traditional PRINCE2, and has become more popular in some sectors in recent years due to its flexibility. This course will allow you to learn this practical approach that achieves an ideal balance between the standards, rigour and visibility required for good project management, and the fast-pace, change and empowerment provided by Agile.

The course covers the following subject areas:

  • The Fundamentals and the Philosophy
  • The Principles
  • Preparation
  • The Lifecycle and Products
  • Team structures
  • Roles and Responsibilities
  • Communication
  • MoSCoW and Timeboxing
  • Lifecycle Configuration
  • Estimation and Measurement
  • Quality and Maintainability
  • Planning, Control and Risk
  • Tailoring Agile Project Management

Entry Requirements: Level 2 English

Format of Course Materials: Paper-based

Assignments: None

Exams: One exam

Prison Support Requirements: Organize and invigilate exam

Tutor Support: Yes

Find Out More: via CUPE here

Business, Management and I.T. | NEC | Level 3

Boosting your Business Potential

This course explores the many influences on a business, how to maximise your marketing, how to improve team performance and how quality and standards can make or break a business. The perfect next step after our Business Start-up course or for those who want to learn how to enhance a business that’s up and running, this course will provide a solid grounding in business theory for you to apply to your business or idea.

The course covers the following subjects:

  • Section 1: Understanding the influences on your business
  • Section 2: Marketing
  • Section 3: Quality and standards
  • Section 4: Improving team performance

Entry Requirements: Level 2 English. It is recommended that you complete the Business Start-up Level 2 course first, but it is not an entry requirement.

Format of Materials: Paper

Assignments: 4 self-assessed progress checks and 4 assignments

Exams: None

Prison Support Requirements: Facilitate tutor support

Tutor Support: Yes

Business, Management and I.T. | NEC | Unaccredited | Level 2 | Duration: 30 hours

Business Start-up

This course is designed to guide you through the process of setting up your own business. You’ll get practical advice and develop skills vital for planning, establishing and growing a business. The course explores if self-employment is right for you and provides the tools you need to develop a full business plan. It also covers topics vital to early success, including legal and financial issues, marketing and sales, and customer service and quality.

The course has nine topics spread across two parts:

Part 1-  Planning to start your own business

  • Topic 1: Is self-employment right for you?
  • Topic 2: Developing the business idea
  • Topic 3: Market research
  • Topic 4: Money matters
  • Topic 5: Sources of advice and support

Part 2 – Succeeding with your own business

  • Topic 1: Formalising your business
  • Topic 2: Finance
  • Topic 3: Marketing and selling
  • Topic 4: Customer service and quality

Entry Requirements: Level 2 English

Format of Course Materials: Paper-based

Assignments: There are nine written “progress checks”

Exams: None

Prison Support Requirements: Support completion and submission of assignments

Tutor Support: Yes

What’s Next? A skills based course, depending on the nature of your business (e.g Horticulture, Animal Care), A practical course in management, management or finance, or an IGCSE or AS Level Business Studies

Find Out More: From NEC’s website here

Business, Management and I.T. | NCC Home Learning | TQUK | Level 2 | Duration: 108 hours

Certificate in Event Planning

This qualification will introduce learners to the skills required to plan, organise, and evaluate events – including weddings, live music, charity runs and corporate events such as conferences. This course covers marketing methods, market research, human resources, communication, health and safety, and customer service. Event planning is an important part of many jobs, including charity fundraising, but it can also be a specialist profession in itself, for example as a wedding planner, club promoter or conference organiser.

Unit 1: Planning an event.
Unit 2: Reviewing and evaluating an event.
Unit 3: Marketing and market research for event planning.
Unit 4: Planning human resources for events.
Unit 5: Communication and customer service for events.

PET entry requirements: Level 2 English

Format of course material: Paper-based (or file transfer on request)

Assignments: 5 written assignments

Exam: No

Prison support requirements: Support submission of assignments

Tutor support: Yes

 

Business, Management and I.T. | NCC Home Learning | CACHE, NCFE, RQF | Level 3 | Duration: 240 hours

Certificate in Principles of Customer Service

This course will provide you with the knowledge required to work in a customer service role in a range of different environments. Through a series of written assignments, you will develop an essential understanding of the principles and practices of providing effective customer service – including customer retention, resolving customer complaints and problems, monitoring feedback, and customer expectations.

The course contains seven units:

1.  The customer service environment
2.  Principles of Business
3.  Resolving customers’ problems and complaints
4. Understanding customers and customer retention
5. Understanding how to monitor customer service interactions and feedback
6. Understanding equality, diversity and inclusion in the workplace
7. Understanding how to manage incidents and collaborate with other departments in a contact centre

Entry Requirements: Level 2 English

Format of Course Materials: Paper-based

Assignments: Eight written assignments

Exams: None

Prison Support Requirements: Support completion and submission of assignments

Tutor Support: Yes

What’s Next? Any of PET’s other Level 3 Management courses

Find Out More: From NCC directly here

Business, Management and I.T. | NCC Home Learning | CACHE, NCFE, RQF | Level 3 | Duration: 260 hours

Certificate in Principles of Human Resource Practice

This qualification provides you with a firm foundation in the most common areas of human resource (HR) and will assist you in developing essential HR skills. It will provide you with the knowledge and skills for working in an HR role and is aimed at those who are new to HR or who are looking to further their HR career with a professional qualification.

The course consists of seven units:

  1. Introduction to Human Resources practices
  2. Introduction to employment legislation
  3. Understanding employee rights and obligations
  4. Understanding the management of employees’ performance
  5. Principles of employee motivation, commitment and engagement
  6. Understanding recruitment and selection
  7. Understanding onboarding, induction, training and development

Entry Requirements: Level 2 English

Format of Course Materials: Paper-based

Assignments: Seven written assignments

Exams: None

Prison Support Requirements: Support completion and submission of assignments

Tutor Support: Yes

What’s Next? Any other Level 3 Management course

Find Out More: From NCC directly 

Business, Management and I.T. | NEC | CMI | Level 3 | Duration: 120 hours

CMI Level 3 in Principles of Management and Leadership

This course will provide you with the broad knowledge and skills needed to improve your managerial ability. It focuses on the way organisations operate, as well as the application of management and leadership approaches. You will also study how to manage teams effectively, create cohesive workplaces, and overcome barriers to achievement.

The course consists of two core units:

  1. Unit 301: Principles of Management and Leadership
    This unit includes: Ways Organisations Operate, Application of Management, Leadership Approaches
  1. Unit 302: Managing a Team to Achieve Results
    This unit includes: Understanding the Nature of Teams in the Workplace, How to achieve results

Entry Requirements: Level 2 English

Format of Course Materials: Paper-based

Assignments: Two practice assignments and two CMI formal assignments

Exams: None

Prison Support Requirements: Support completion and submission of assignments

Tutor Support: Yes

Find Out More: From NEC’s website here

Business, Management and I.T. | NEC | CMI | Level 5 | Duration: 120 hours

CMI Level 5 in Management and Leadership

This qualification, specifically adapted by NEC, is aimed at both practicing and aspiring managers and leaders who are accountable to senior managers or business owners. The course will teach learners how to be more effective at managing individuals and teams and to deliver aims and objectives in line with an organization’s strategy. Learners will focus on the principles of managing, and approaches for supporting, motivating and inspiring both teams and individuals to exceed expectations.

The course consists of two core units:

  1. Unit 501: Principles of Management in an Organizational Context
    This unit includes: Evaluating the impact of an organization’s structure and governance, Exploring theoretical models, management and leadership styles, and Approaches designed to promote a culture of mutual trust and respect
  1. Unit 502: Developing, Managing and Leading Individuals and Teams to Achieve Success
    This unit includes: Theoretical and practical approaches to developing, leading and managing teams, Techniques to assess current and future team capabilities, and the role of recruitment, selection and staff development

Entry Requirements: Level 2 English, plus a Level 3 Management qualification

Format of Course Materials: Paper-based

Assignments: Two practice assignments and two CMI formal assignments

Exams: None

Prison Support Requirements: Support completion and submission of assignments

Tutor Support: Yes

Find Out More: From NEC here

Business, Management and I.T. | Inside Academy | Agored Cymru | Level 2 | Duration: 60 hours

E-Commerce – How to Build a Successful Online Business

Written by someone with lived experience of prison, and also of running his own successful online business, this course equips you with the knowledge needed to succeed. Whether you’re looking to supplement an income or to sell items around the world, this course is for you. You will cover all aspects of selling products on eBay – one of the world’s largest platforms – and other similar online marketplaces and learn how to manage and grow your own business.

The course covers the following subjects:

  • An introduction to e-commerce
  • An introduction to reselling
  • Products sourcing and selling
  • Search engine optimisation and algorithms
  • Let’s master eBay!
  • Starting your own enterprise
  • Accounting basics
  • Implications of running your own online business
  • Risks in setting up your own business
  • Becoming a successful entrepreneur
  • Developing your skills and knowledge

Entry Requirements: Level 2 English

Format of Materials: Paper

Assignments: 8 assignments

Exams: None

Prison Support Requirements: Facilitate tutor support

Tutor Support: Yes

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